Posted 15 April 2026

Bids & Post-Sale Services Coordinator, New York

New York

To support and assist the Bids & Post-Sale Services Manager with all Bids tasks in the lead up to and during each auction, and continue assisting successful clients as part of the Post-Sale Services team. Cooperate with global Client Operations teams to support best practices, ensure consistent client experience, and achieve global alignment in service strategy and technology applications. Phillips values a workforce with a wide variety of experiences, backgrounds and skills, so we encourage you to apply even if you do not meet all of the qualifications.

 

Duties and Responsibilities

  • Work closely with the Bids & Post-Sale Services Manager to ensure smooth operation of the Bids Department in New York;
  • Receive phone calls and e-mails for the Bids Department, responding to basic questions in a polite, professional, and timely manner;
  • Register telephone and absentee bids upon submission for sales in all regions;
  • Check bidder registrations against the database to ensure records are accurate; updating and following up as needed;
  • Manage multiple online bidding systems and platforms, requesting additional information and registering bidders as necessary;
  • Create new accounts in the database for new bidders wherever necessary, adhering to Phillips’s common practices.
  • Assist with auction room staffing;
  • Organise all registered phone bids and allocate appropriately to Phillips’s staff on auction day;
  • Troubleshoot problems for both clients and colleagues as the sale progresses;
  • Liaise with specialist departments prior to the sale to provide information on bidders and interest levels;
  • Assist with Bids specific post-sale tasks, including bidder reports as necessary;
  • Work as part of the Post-Sale Services team assisting clients with purchases after each auction in New York and for global sales, as required, facilitating a seamless end-to-end bidding and buying experience;
  • Send out invoices to successful clients;
  • Liaise with third parties to gather shipping quotes - book or schedule shipments as required;
  • Liaise with internal Shipping and Client Accounts teams to track payments and deliveries;
  • Assist clients with shipping procedures and unfamiliar payment/finance processes;
  • Assist the Bids & Post-Sale Services Manager with sale status updates and settlement reports for the Specialist teams;
  • Additional responsibilities and expanded duties as identified and assigned by the Bids & Post-Sale Services Manager.

Professional Skills and Experience

  • Previous bids/auction experience preferred
  • Foreign languages: desirable
  • Intermediate knowledge of Microsoft Excel: desirable

Education and Training

  • Art industry background desirable

Personal Attributes

  • Ability to work to strict deadlines and in high pressure situations.
  • Ability to deal effectively and efficiently with multiple tasks.
  • Excellent organisation skills.
  • Strong attention to detail.
  • Ability to communicate in a professional manner with a wide variety of people including superior written and spoken communication.
  • Ability to prioritise effectively and adjust as necessary.
  • Ability to work as part of a team and individually on own initiative.
  • Ability to learn Phillips’s internal processes and systems.
  • Computer literate.
  • Flexibility to work evenings and weekends as required.

Working Conditions

  • Work primarily undertaken in our Park Avenue premises, with the opportunity to work remotely from home.

Additional Info

  • The hourly pay range for the role is $24.04-$26.44 per hour. 

To apply please visit:https://phillipsauctioneers.bamboohr.com/careers/519. Please be advised: due to the high volume of applicants, we are only able to contact those candidates whose skills and backgrounds best fit the needs of the open position.