OPERATIONS PROJECT COORDINATOR

Hong Kong

The primary focus of the role is to ensure aged property is managed and moved through the business; excess property is managed down to the necessary minimum and the data accuracy of on-site property is controlled. The Operations Project Coordinator will arrange outbound shipments for returning property to owners, as well as providing regular reporting, best practice and process for property counts. Overall, the role will ensure there is a proactive approach to managing historic and post-sale inventory in alignment with the global processes. The role is a fixed-term contract for 6 months.

Phillips values a workforce with a wide variety of experiences, backgrounds and skills, so we encourage you to apply even if you do not meet all of the qualifications.

Duties and Responsibilities

Reconciliation of historic Phillips stock to provide accurate inventory reporting of aged property
Proactive client outreach to arrange the shipping and/or collection of historic lots
Prepare shipping estimates and manage end-to-end logistics for outbound property
Liaise with key stakeholders across the business to ensure the timely and accurate removal of property
Engage third-party suppliers to discuss inventory management and movement of sold property
Partner with auction departments and logistics teams to proactively identify opportunities for inventory management and reduction
Track all costs associated with property movement
Provide feedback on roadblocks/issues in managing inventory; escalate as necessary
Manage and coordinate large, consolidated shipments for both air and ocean transfers

Professional Skills and Experience

Complete working knowledge of and experience with import and export documentation and filings,required
Experience in a client-facing role, with required experienced in dealing with HNWI
Good knowledge of customs procedures including Temporary Admission and Bonded Warehouse,preferred
Experience with MS Office Suite and Outlook, required

Education and Training

Good experience dealing with international art logistics and fine art shipping require

Personal Attributes

Strong, positive interpersonal and communication skills (written and verbal) with the ability to work professionally and responsibly with clients and all areas within the business
Ability to work towards deadlines
Excellent service standards including the speed of response and the ability to perform various shipping related functions
Excellent time and resource management skills with the ability to multi-task and work autonomously in a team based environment
Ability to understand and work with financial resources
Excellent client-relations and customer service skills including confidence, tact and diplomacy
Ability to handle confidential information discreetly and responsibly
Excellent project management skills

Working Conditions

Work is undertaken primarily within a warehouse environment in Hong Kong
Flexibility with working hours, including some evenings and weekends is essential

To apply, please email a resume and cover letter to careersasia@phillips.com.